Do you own or run a business for which you would like virtual receptionist services? Are you finding it difficult to run your company without adequate receptionist support? Is your business suffering from a lack of receptionist services that serve as the initial point of contact between you and your customers? Is hiring a full-time receptionist to work on-site at your location turning out to be too expensive and are you looking at more affordable options vis-à-vis virtual receptionist services? If you've nodded yes to any of the above questions, you have come to the right place.
Express Virtual Assistant (EVA) is a leading virtual receptionist services providing company and can provide you with just the kind of professional and high-quality receptionist services that your business needs. Our virtual assistants are highly experienced, trained, and committed to always putting their best foot forward to ensure that all the receptionist services are seamlessly provided and that your customers always have a positive first interaction with your company.
Services Provided by Our Virtual Receptionists
Our virtual assistants for receptionist services provide end-to-end virtual receptionist services that allow you to confidently shift your focus to your core areas of business growth. When you outsource virtual assistant receptionist services to us, we will provide you with highly professional resources that will pay utmost attention to detail and behave like a real employee of your company, ensuring that all the receptionist services provided are highly-accurate and error-free.
As a leading virtual receptionist services provider, our services include -
- Round the Clock Receptionist Services
When you hire a virtual assistant for receptionist services, you get access to 24/7 live receptionist services.
- Customer Support
Our professional VAs will perform their duties like trained customer support personnel.
- Serve as a Professional First Point of Contact
Hire virtual receptionist services from us to get a resource that fully understands he/she is the first point of contact of your company and is responsible enough to handle the role effectively.
- Call Screening
Our VA will screen all inbound calls, prioritize them, and transfer them effectively and efficiently. Callers that wish to leave voice mails will be provided voice mail services. Our VA will also record every call and activity, if required, for future reference.
- Communications Management
Outsource virtual receptionist services to us to get a resource who will note down important messages and manage all your communications effectively when you are on a holiday or otherwise unavailable.
- Appointment Management
Our VA will schedule appointments and manage your calendar on your behalf.
- Order Taking and Leads Processing
Our VAs are trained and experienced in taking orders, qualifying leads, and processing leads.
- Emergency Services
During emergencies, our VA will take care of the basic administrative functions and ensure that there is a point of contact for your customers.
Process Followed by Virtual Receptionists
We are a leading virtual assistant company for receptionist services and follow a structured and well-defined process when it comes to delegating responsibilities to our virtual assistants. Our workflow is as follows -
EVA's project management head will evaluate your requirements and draw up a custom plan to delegate responsibilities to suitable resources
We will document the virtual receptionist process and provide step-by-step instructions to the virtual assistants
We will then test the documented process in a simulated setting to ensure that the implementation plan is robust
After the virtual receptionist methods are approved, specific roles and responsibilities will be assigned to qualified VAs
Our virtual assistants will then be trained on the use of appropriate tools to save time and effort
The performance of the virtual receptionist is scrutinized regularly during the project to ensure that he/she is consistently performing well
We always look for ways to increase the efficiency and productivity of our process to provide more value-for-money to our clients
We create periodic reports on the progress of the project and send them to you regularly so you can best understand the performance of the virtual receptionist
Why Hire a Virtual Assistant for Receptionist Services from EVA?
Outsourcing virtual receptionist services to EVA can be just the right decision for you to take boost productivity and cut costs. There are many reasons for you to choose our virtual assistants. These include -
- Pay Only for the Work Done
When you hire a virtual assistant for receptionist services from EVA, you pay only for the work done by the VA. This pay-as-you-go model allows you to make full use of our services without having to deal with setting up infrastructure or other expenses.
- No Administrative Concerns
As a fully-fledged provider of virtual receptionist services, we house all our VAs in world-class office spaces. This allows them to provide world-class services and you don't need to invest additional time and effort into providing infrastructure or training.
- Zero Payroll Hassles
With us, you don't need to worry about payroll expenses, since we take care of this. Instead, you only pay for the virtual receptionist services you receive.
- Quality Services
We have multi-level quality checks in place to ensure that you are always 100% satisfied with our virtual receptionist services.
A signature trait of our virtual receptionists is that they always provide their services with very fast turnaround times.
- Specialized Professionals Dedicated to your Tasks
We provide virtual assistants that are specifically trained to take on your virtual receptionist requirements. Thus, they will always perform at high levels from day one.
- Flexibility to Scale at Your Own Pace
We provide the option for scaling up or scaling down the number of resources working on your project, allowing you to better deal with changing business conditions.
- High Data Confidentiality & Security
We take all steps to ensure that we are compliant with all the relevant regulations and data security laws. Your data will only be handled by those VAs chosen by you to handle your tasks.
Hiring a Virtual Receptionist Doesn't Cost Much!
When you outsource virtual receptionist services, you get access to professionals that provide world-class receptionist services at a fraction of the price it would cost to hire and train a full-time resource at your location. With us, you only pay for the services you receive and avoid having to deal with administrative issues and payroll headaches. Our highly professional and reliable virtual assistants can be hired at prices starting at just $8/hour, ensuring that you get maximum value for your money.Our Pricing plans
Hire a Virtual Assistant for Receptionist Services from EVA Now
Express Virtual Assistant (EVA) is a leading provider of virtual assistants that are trained to take on a myriad of tasks, including receptionist roles. Our virtual assistants are carefully chosen so that only the most suitable candidates come on board, and we continually monitor the performance of our VAs to ensure that they perform at consistently high levels. With us, you can save significantly on costs since you don't need to provide infrastructure and benefits to a full-time employee. At the same time, you get access to world-class receptionist services.Contact us for a free consultation