Logistics Virtual Assistant Services
Hire logistics-trained virtual assistants from EVA at $8/hour. Get expert support across end-to-end operations.
Are operational bottlenecks, admin overload, and rising customer expectations slowing your logistics business? Express Virtual Assistant (EVA) provides logistics virtual assistant services supporting Operations Managers, Logistics Coordinators, Warehouse Supervisors, and Customer Service Leads in freight forwarding, 3PL, trucking, courier, and e-commerce distribution.
Our VAs specialize in dispatch coordination, shipment tracking, inventory reporting, returns coordination, and customer query resolution. As we handle these time-consuming yet business-critical functions, we allow your internal teams to focus on high-impact decisions such as managing vendor relationships and optimizing delivery performance. Along the way, you benefit from scalability, quicker turnaround times, and complete data confidentiality for each function.
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Our Logistics Virtual Assistant Services
As a trusted partner in logistics services, EVA provides specialized virtual assistants trained to handle the paramount yet time-consuming logistics management functions. From documentation and compliance to real-time dispatch and reporting, our VAs strengthen every step of your supply chain logistics process.
Documentation & Compliance Support
Our logistics virtual assistants properly document and authenticate Bills of Lading (BOL), packing lists, commercial invoices, and customs declarations. Using systems like SAP SCM and Oracle Transportation Management, they keep pace with international shipping laws, including HS codes and Incoterms, as they arrange customs brokers and freight forwarders for smooth import and export operations.
Carrier & Freight Coordination
EVA’s VAs simplify managing multiple carriers. They handle freight bookings, compare quotes, and negotiate rates using tools like Freightview and ShipStation. Tracking carrier performance and delivery timelines helps your shipping and logistics run seamlessly.
Inventory & Warehouse Support
Our VAs support efficient warehouse operations by monitoring stock levels, reorder points, and SKU movement. Taking advantage of Zoho Inventory and NetSuite, they help with reverse logistics, reconciliation, and cycle counts to ensure your inventory management and logistics are accurate and responsive.
Route Optimization & Dispatch Planning
On-time delivery relies on strategic planning. Our VAs utilize platforms such as Google Maps API, Route4Me, and LogiNext to optimize driver routes, allocate loads, and track GPS. Real-time tracking enables them to mark delays and reroute shipments immediately.
Logistics Analytics & KPI Reporting
Data-driven decision-making is critical in logistics management. Our VAs work with Excel (advanced) and Google Sheets to create dashboards and reports of KPIs like OTIF (On-Time In-Full), freight spend, warehouse throughput, and lead delivery times. Through these insights, costs are minimized and supply chain efficiency enhanced.
Vendor and Client Communication
EVA's logistics VAs interface with 3PL providers, freight carriers, and warehouse partners and notify clients regarding shipment status, exceptions, or delays. Vendors are also onboarded and contracted for renewal, along with rates negotiated using CRM tools such as HubSpot and Salesforce.
International Logistics Support
Our VAs schedule international shipments, clear customs, and calculate duties for companies with international operations. They coordinate freight forwarding timelines, port papers, and end-mile delivery monitoring to provide seamless and compliant global logistics services.
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Why Choose Our Logistics Virtual Assistant Services?
Working with EVA gives your logistics firm a market edge. We apply sector know-how, global best practices, and cutting-edge tools to deliver reliable support that suits your business.
- Pay Only for the Work Done
Flexible pricing models ensure you pay for actual output instead of fixed salaries.
- No Administrative Concerns
We handle onboarding, training, and backend admin for your logistics virtual assistants.
- No Payroll Hassles
EVA manages payroll, freeing your HR team from added workload.
- Premium Services
Every VA is meticulously assigned to your logistics requirements, be it compliance, dispatch, or inventory assistance.
- Timely Delivery
On time deliverables to ensure uninterrupted supply chain management.
- Expert Logistics Knowledge
Our VAs possess knowledge of logistics management, supply chain processes, and regulatory compliance.
- Flexible Teams
You can scale up or down your VA team quickly to meet peak seasons or unexpected spikes in demand.
- Security and Compliance
Sensitive logistics data is safeguarded by stringent data confidentiality policies, such as secure file sharing, NDA agreements, access permissions limited to necessity, and compliance with GDPR and other global data protection standards.
- Analytics-Driven Decision Making
From KPI dashboards to performance reporting, we deliver insights that enhance efficiency and minimize costs.
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Partner with EVA for Expert Logistics Virtual Assistant Services
Express Virtual Assistant (EVA) is more than just standard task completion. We are a trusted partner in your logistics prosperity. Our Logistics Virtual Assistants, trained with special care, bring precision, effectiveness, and a sense of forward thinking to every phase of supply chain management. From documentation and compliance to customer interaction and dispatch coordination, and even data-driven reports, we offer the know-how and accuracy your business requires to compete.
Contact us today for a free consultation and discover how EVA's logistics VAs can streamline and expand your operations.
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FAQs
Our Logistics Virtual Assistants (VAs) can perform a wide range of logistics services, such as dispatch coordination, tracking shipments, inventory management, order handling, route optimization support, returns management, documentation preparation (BOL, packing slips), and client/vendor communication.
Our VAs interact smoothly with third-party logistics outsourcing organizations, including 3PL companies and freight carriers, to effect pickups, resolve shipping problems, verify delivery, and facilitate on-time product delivery.
Our VAs follow strict quality control processes and checklists to ensure the accuracy of logistics documents such as BOLs, invoices, and packing slips. Regular data audits and supervisor validation are also used to ensure accuracy and regulatory compliance.
Yes, EVA does provide real-time and asynchronous support according to your business requirements. We work within your time zone and utilize tools such as Slack, Trello, Microsoft Teams, or custom dashboards to work in real-time with your internal logistics team.
We provide flexible options so you can easily bring in more logistics VAs quickly to cover peak volumes, like holiday seasons or product launches, without long-term commitments or headcount overheads.
Yes. EVA's VAs utilize AI for predictive route optimization, machine learning-based data retrieval from logistics paperwork, shipment pattern anomaly detection, and real-time dashboard reporting. This combination of human judgment and AI processing allows quicker turnaround time, reduced errors, and improved visibility in your supply chain operations.
Our VAs are well-versed in software such as (but not limited to): ShipStation, Zoho Inventory, NetSuite, SAP SCM, Oracle Transportation Management, Freightview, Excel (Advanced), Google Sheets, CRM applications such as HubSpot and Salesforce.
Yes. Our VAs can support simple international services, such as coordinating freight forwarders, processing customs forms, checking HS codes, and adhering to international shipping requirements.
We follow strict data confidentiality policies, such as secure file exchange, NDA contracts, limited access permissions, and adherence to GDPR and other data protection acts.
No, EVA offers flexible engagement options. You can hire a Logistics Virtual Assistant full-time, part-time, or hourly, depending on your budget and needs. There are no minimums, so you pay only for what you use.
Yes. After you give us your requirements, we will shortlist a few VA profiles that fit your needs. You can interview them and select the best before the engagement starts.
If unsatisfied, we will instantly replace the VA with another expert better suited to your logistics outsourcing services without charging you extra.
Yes. AI helps prepare customs forms, check HS codes, compute duty, and flag potential compliance risks before submission. Considering our VAs' domain expertise, this means more efficient international shipments and fewer clearance delays.
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